Frequently asked questions
Quick answers about playing, prizes, payments and staying safe.
Who can play?
Anyone aged 18 or over who lives in Great Britain. Trustees and volunteers who run the draw cannot play, and nobody can play on behalf of someone under 18.
Why is the age limit 18 when the law says 16?
The legal minimum age for society lotteries in Great Britain is 16. We have chosen 18+ for all online play because it is safer, matches the National Lottery and reflects good practice in the sector.
How much does it cost?
£1 per entry per weekly draw, paid monthly. You can have between 1 and 5 entries.
When is the draw?
Every Friday at 8:00pm. Entries close at 11:59pm on Thursday. Results are published by 12 noon on Saturday.
How are the numbers drawn?
By an independent, certified random number generator, overseen by two trustees who do not play. A record of every draw is kept.
What are my chances of winning?
Each entry has a 1 in 35,960 chance of winning the £1,000 Jackpot and about a 1 in 321 chance of matching 3 numbers. The weekly prize draw odds depend on the number of entries. Most entries will not win.
How do I claim a prize?
You do not need to. We email winners within 48 hours and pay by bank transfer within 14 days. We may ask for proof of age and identity first.
Can I change my numbers or stop playing?
Yes, at any time. Email [email protected]. Changes apply from the next draw not yet paid for.
Can I set a limit or self-exclude?
Yes. You can lower your entries, take a break or self-exclude for 6 months, 1 year or 5 years. See the Responsible Play page.
Is my money safe?
Payments are handled by a secure payment provider. We never see or store full card details. The lottery is promoted by a registered charity and registered with Glasgow City Council.
Can I claim Gift Aid on my entries?
No. Gift Aid can only be claimed on donations, not on lottery entries.
How do you use my data?
Only to run the lottery, check your age and identity, pay prizes and meet legal duties. See our Privacy Policy.